Privacy policy

Who is responsible for your information?

Xinyi Xiusai General Merchandise Firm
Email: Guess986289@outlook.com
Address: No. 24-121, Group 7, Gaoyi Village, Gaoliu Town, Xinyi City, Xuzhou City, Jiangsu Province, P.R.China

We operate Xiusai and use the personal information needed to run this clothing store and respond to you.

Information we collect

• Account information: email, username, a securely hashed password and account preferences.
• Order information: name, billing and shipping addresses, optional telephone number, selected items, sizes, order totals, status and order-related correspondence.
• Technical information: IP address, browser and device details, session identifiers and server access or error records used for operation and security.
• Information you send us: the content of support requests and any images you choose to provide concerning an item.

We do not collect payment-card numbers, card security codes or PayPal passwords. The present pending-order checkout does not create a PayPal payment session. If live payment processing is enabled later, the provider will handle payment information under its own privacy notice, and the store will keep only necessary transaction references and status information.

Why we use it

We use the information to maintain accounts and shopping bags, record and fulfill orders after payment, provide support, manage cancellations and returns, prevent misuse and meet accounting or legal duties. Where relevant, processing is based on the steps needed for your requested transaction, legal obligations, or our legitimate interest in secure store operation. We seek separate consent where required for optional uses.

Cookies and similar storage

Essential cookies support WordPress authentication and security and WooCommerce shopping-bag sessions. Session identifiers may remain for up to about two days; persistent login may remain for about two weeks when you choose to be remembered. Other login and settings cookies follow the software’s configured duration. Browser storage may support cart updates.

We have not enabled advertising cookies, third-party advertising pixels or an analytics service. We do not use a marketing newsletter signup. You can delete or block cookies in your browser; blocking essential cookies can prevent login or checkout. If optional tracking is added, we will update this notice and obtain any required consent first.

Who receives information?

Our website host and technical service providers handle information necessary to store and operate the site. Where an order is fulfilled, a delivery carrier receives the recipient details needed for shipment. Email services process correspondence you send or transactional messages that can be delivered. Professional advisers or authorities receive information only where reasonably necessary or legally required. We do not sell personal information or share it for targeted advertising.

International handling

The operator is located in China, and store information may be handled there and in other countries where necessary service providers operate. Local privacy protections may differ. Where a specific cross-border safeguard is required by an applicable law, we will use an appropriate mechanism or another permitted basis. Contact us if you need more detail about your information.

How long we keep information

We keep account data while your account remains active or as needed to resolve related matters. Order and payment records may be retained for up to seven years for accounting, dispute and compliance purposes, subject to a different legal requirement. Support correspondence is normally retained for up to two years after resolution; routine security logs are normally kept for up to 90 days unless an incident requires longer retention. We review requests to delete unnecessary data and minimize retained copies, subject to backup cycles and legitimate recordkeeping duties.

Your choices and requests

You can review order and profile details through your account. Depending on applicable law, you may request access, correction, deletion, a copy of your data, a restriction or objection to certain uses, and withdrawal of consent where consent is used. Email Guess986289@outlook.com from your account email with your request. We may ask for proportionate verification of identity but will not request your password. We respond within the period required by applicable law, normally within 30 days. You may also contact a competent privacy authority. We do not discriminate against you for exercising an applicable privacy right.

Security and children

We use access controls and software protections appropriate to the store. No system can guarantee absolute security. Keep your login private and contact us promptly about suspicious access. The store is not directed to children under 16. If you believe a child has supplied information without appropriate authorization, contact us so we can investigate and remove it where required.

Service messages and policy updates

Order status is available in your account. Email delivery is not guaranteed, so please use your account or contact us if a notification is missing. We do not treat placing an order as marketing consent. Material changes to this notice will be published here with an updated effective date and any further notice required by law.